@font-face { font-family: 'Sofia Pro'; src: url('https://cdn.shopify.com/s/files/1/0720/6387/7341/files/Sofia-Pro-Regular.woff?v=1727112955') format('woff'); font-weight: normal; font-style: normal; } .title{ margin: 0px auto; width: 900px; padding-top: 0px } .page-title{ color: #c8626b; padding: 10px; margin: 0px auto; } .page-description{ color:#3a3b3c; max-width: 500px; word-wrap: break-word; padding-bottom: 30px; margin: 0px auto 0px 50px } *{ margin:0; padding: 0; font-family: 'poppins', sans-serif; box-sizing: border-box; } body{ background: transparent; } .accordion{ margin: 0px auto; width: 600px; } .accordion li{ list-style: none; width: 100%; margin-left: 20px; padding: 0px; } .accordion li label{ display: flex; align-items: center; padding: 15px 0px 0px 0px; font-size: 18px; font-weight: 500; cursor: pointer; color: #c8626b; } label::before{ content: '+'; margin-right: 10px; font-size: 24px; font-weight: 600; } input[type="radio"]{ display: none; } .accordion .content{ color: #3a3b3c; font-size: 16px;; padding: 0 10px; line-height: 22px; margin-left: 30px; max-height: 0; overflow: hidden; /* all description hidden*/ transition: max-height 0.5s, padding 0.5s; /* transition when opened */ } /* to show the description */ .accordion input[type="radio"]:checked + label + .content{ max-height: 400px; padding: 10px 10px ; } .accordion input[type="radio"]:checked + label::before{ content: '-'; } .subtitle{ color: #fff0ed; background-color: #c8626b; padding: 10px 20px 10px 0; margin-left: -100vw; padding-left: 100vw; display: inline-block; } .return{ margin-top: 40px; } ul{ padding-bottom: 60px; }

Shipping

• How do I get free shipping?

  Free standard shipping is available within Canada on all orders over $60, after promotions have applied and excluding taxes.

• How long does it take to process an order?

  Order processing takes approximately 1-2 business days. These may be higher during peak seasons.

Return Policy

•  What is your return policy?

  If you changed your mind, you are welcome to return any unwanted items to us, provided they are unused, unopened and in their original packaging within 14 days of your purchase.
  
  We only accept returns on items purchased from www.CaviarCare.com for a return.
  
  You will receive a full refund to the original payment method, not including your original shipping charge. Return shipping fees are not refundable.
  
  Please note, all gift cards and select merchandise purchased on CaviarCare.com are final sale.

• How do I place a return?

  Please contact our Customer Care Team, and we’d be happy to help you place a return.

• How long does it take to process a return?

  For items returned within our returns policy, the purchase will be refunded to the original form of payment. Please allow 5-10 days for your refund to be processed once your items have been received by our team.

• Can I return part of my order?

  Yes, you may return 1 (one) or more item(s) in your order that meets our return policy. Please contact our Customer Care Team, and we’d be happy to help you place a return.

• How do I make an exchange?

  Please contact our Customer Care Team, and we’d be happy to help you place an exchange.

• What if I received the wrong product?

  Please contact our Customer Care Team, and we’d be happy to exchange, refund or help you order the correct product.

• What if my item(s) have damage?

  Please contact our Customer Care Team, add an image of the damage and we’d be happy to review the matter.

• What is your cancellation policy?

  Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before completing your purchase to ensure all shipping information, items, and quantities are correct.

•  What if I purchased my item from another retailer?

  If your item(s) were purchased from an authorized retailer, please contact the retailer to arrange a return.